![]() ![]() I got a room at a nearby Holiday Inn Express, nothing lavish. After a few more hours they decided they could not get the plane fixed or cooled down and sent all of the passengers away saying that you could either rebook on another airline (although there really weren't more than a couple of expensive seats on those other airlines) or get a hotel room on Breeze for the night. Who knew Las Vegas gets hot in the Summer? Apparently not Breeze. Then after a couple of hours they had us get off the plane because it was getting too hot in the Las Vegas summer sun. Then they had software problems, or something. They tried for a couple of hours to fix it. Then they had some kind of issue with how the plane was docked at the gate. Then flying back from Las Vegas my plane arrived at the gate on time. ✅ Trip Verified | I have flown Breeze several times and was beginning to enjoy their airline. very upsetting, considering the owner is also the owner of JetBlue. Everything is done via text or email and it is automated. I don't think they ever have any intention of reimbursing any funds at all they also broke the wheels off of my boyfriends bag and we're attaching a reimbursement to my claim for a very limited amount which is nowhere near what the luggage cost horrible horrible customer service if that's what you want to call it you will never ever get a human. I have text messages going back three weeks with no response. ![]() They have been promising me a reimbursement, which is not even close to what I spent on clothing for three months now and I still have not received it now they don't even respond to my text messages. I was told to go purchase clothing and send them receipts via text message, which there is no human to ever speak with. Not Verified | Breeze Airways left my bag at the first stop Richmond, Virginia and when I got to Las Vegas they did not have my bag sent to me for two more days. ![]()
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